Field Service Engineer

We’re looking for a Field Service Engineer able to diagnose and solve equipment faults, to join a specialist distributor of compressed air equipment.

As a Field Service Engineer, you’ll be responsible for providing the service department with aftermarket services and support on all equipment within the company’s varied product portfolio that includes:

Piston compressors | Rotary Screw air compressors | Rotary vane air compressors | Rotary Screw vacuum pumps | Refrigerated compressed air dryers | Heated and non-heated desiccant dryers | Filters | Condensate Drains | Chillers | Breathing Air Units | Nitrogen Generators

This role includes a commercial company car and mobile phone as part of the package.

Key Duties & Responsibilities 

• Responsible for servicing, repairs, fault diagnosis, and the commissioning of new equipment
• Reporting to the Service Manager and liaising with the service coordinators
• Manage and utilising the company software system
• Communicating customer requirements back to the service coordinators
• Communicating any changes in site circumstances or changes to site equipment back to the service coordinators
• Identifying spare parts requirement on site including part numbers and reporting back to the service coordinators
• Referring complaints of service or product failure to service coordinators for investigation by the Contract Manager
• Communicating solutions, successes, and opportunities to the Service Manager
• Adhere to Health and Safety regulations and be able to work to risk and method statements

Skills & Experience

• HND/HNC in an engineering discipline.
• Must be able to diagnose and solve equipment faults
• Calmness under pressure
• Smart appearance
• Maintain records to a high standard
• Good interpersonal relationship skills
• Good decision-making, communication, and IT skills
• Should have sound practical judgment of priorities
• A sound working knowledge of Microsoft office suite
• Willingness to work alone and as part of a team

Contact Callum today to learn more about this Field Service Engineer role, or click below to get started with your application right away.