Service Coordinator

We’re looking for stand out Service Coordinators with Admin support experience, to join a global leader in compressed air services.

As a Service Coordinator, you’ll work as part of a wider service team, responsible for contributing to a smooth operation of the aftermarket department.

This is a full time, permanent role. Working hours Monday to Friday – 08:30 – 17:00

Key Duties & Responsibilities 

• To provide administrative support functions to the Senior Service coordinator, facilitating smooth operation of the aftermarket department
• Provide administrative support to the contract manager
• Book scheduled service work with the customer and ensure correct usage of resources
• Sales order processing
• Receive and process orders, liaise with customers regarding any changes
• Liaise with customers to keep them informed of status of jobs, to solicit and resolve inquiries and complaints at the earliest opportunity
• Monitor the progress of jobs, order spare parts, liaise with sub-contracts, alter schedules and process jobs in accordance with the customer requirements and to our company standards
• Allocation of engineers, liaising with other coordinators
• Management and application of the service database
• Management and recording of hire fleet

Skills & Experience

• 2+ Years’ experience in a previous Admin support role
• Flexibility in role
• Exceptional attention to detail
• Excellent time management skills; ability to organise, prioritise and manage multiple projects
• Must be computer literate, familiar with Microsoft family of software particularly Word, Publisher and PowerPoint
• Time management skills and the ability to organise and prioritise workload
• Analytical aptitude, good interpersonal and communication skills, self-starter, detail oriented, and a professional attitude and appearance

Contact Darcie today to learn more about this Service Coordinator role, or click below to get started with your application right away.